Common Issues & Solutions

Quick Troubleshooting Guide

Can't Log In

• Check your email address is correct
• Try "Forgot Password" to reset
• Clear browser cookies and try again
• Contact support if issues persist

Order Not Processing

• Verify payment was received
• Check inventory availability
• Ensure customer address is valid

Customer Can't Access Portal

• Resend the portal invitation
• Check invitation hasn't expired
• Verify customer email is correct

Need More Help?

Contact support at support@beanlink.co with:

• Your account email
• Description of the issue
• Screenshots if available